UK SHIPPING INFORMATION
WE WANT TO THANK YOU, OUR LOYAL CUSTOMERS FOR CONTINUING TO SUPPORT US AND COOPERATING WITH US DURING THESE DIFFICULT TIMES.
All of our orders are processed and dispatched from our warehouse and fulfillment center in Leicester UK.
We have a dedicated postage and packaging department, who are committed to getting the items sent out to all our customers as quickly and as securely as possible.
We do offer FREE UK Royal Mail 48 Hours Tracked Delivery on all orders over £50, but this offer may be removed when other discounts or other offers are in effect or applied. We take great care to ensure that your purchase reaches you promptly and in excellent condition.
We aim to get all orders placed before 3pm dispatched the same day (Monday-Friday), however this may not always be possible "but very rarely happens" due to certain circumstances, subject to stock and availability.
We aim to deliver all of our orders within the estimated delivery duration. If for any reason we cannot deliver your orders within the specified time, we will inform you right away. Our delivery partners include Royal Mail & DPD.
Does Royal Mail Tracked 24® and Royal Mail Tracked 48® cover parcels all over the UK?.
Parcels can be addressed to anywhere in the UK including Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office) addresses.
Parcels addressed to a BFPO address will only be tracked up to handover to the BFPO UK address and must conform to BFPO addressing guidelines detailed on the BFPO website.
UK 24 HOURS (small Parcel) Royal Mail Delivery Tracked Royal Mail £4.99
PLEASE NOTE Deliveries are made Mondays-Fridays only. This does not cover Saturday delivery.
Same Day Dispatch when ordered before 03:00 pm Monday – Friday (excluding public holidays). Generally delivered within 1-2 working days, however, please allow up to 5 working days for your order to be received. Orders require a signature upon delivery.
SMALL PARCEL covers weight up to 2kg
SMALL PARCEL covers weight up to 2kg
The above service is provided FREE for orders over £50.00, but this offer may be removed when other discounts or other offers are in effect or applied.
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DHL EXPRESS UK Shipping
https://parcel.dhl.co.uk/dhl-service-point/size-and-price-guide/
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UK DPD ( Saturday Mainland Delivery) Tracked
Price £12.00
DPD 2 days ( Ireland Delivery) Tracked
Price £12.00
2 working day delivery to Ireland. Deliveries are made Mondays-Fridays only. This is a tracked service and a signature is required on delivery. Same working day dispatch cut-off is 03:00pm with DPD.
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**NOTICE**
During this difficult time you may experience a few delays with deliveries. If your order does not arrive within 5 days for UK and all International orders 10 days, please contact us via the contact form or email and we will get this looked into immediately for you.
Royal Mail 24 services may take a little longer and ARE NOT GUARANTEED during this period with deliveries due to some delays.
For any queries regarding delivery or tracking, please contact us at info@escape2vapour.co.uk
Thank you.